SENT DAMAGED OR WRONG ITEMS

In the unlikely case of a damaged item or if you received the wrong item please email us at montses_boutique85@yahoo.com within 7 days to correct the issue. We cannot help you after a week or if the item has been worn/used/washed. We are not responsible for wear and tear.

Please communicate via email with any questions or doubts you may have about the received order. We want you to be satisfied with the product and will be happy to work with you if it’s not the case. Rest assured our customer satisfaction is our priority!

CANCELLATION POLICY 

WE DO NOT CANCEL ORDERS. PLEASE REVIEW YOUR ITEMS BEFORE CHECKING OUT. 

SHIPPING POLICY

Shipping can take 5-7 business days and during high volume seasons and holidays it can take up to 7-10 business days. We are not responsible for any shipping delays. 

STOLEN/ LOST PACKAGES 

We are not responsible for any stolen or lost packages. In case of lost items please refer to the USPS website www.usps.com to fill out a claim or call 1-800-275-8777.